Terms & Conditions

These Terms and Conditions ("Agreement", "Terms") constitute a legally binding agreement between you ("User", "Player", "you") and jojobet ("the Platform", "we", "us", "our"), governing your access to and use of the jojobet website located at https://jojobet.buzz and all associated services, features, content and functionality offered therein (collectively, the "Services").

By creating an account, depositing funds, placing wagers, participating in promotions or otherwise accessing the Services, you confirm that you have read, understood and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must discontinue use of the Services immediately.

For the purposes of this Agreement, the following terms shall have the meanings assigned below:

• "Account" means the personal account registered by a User on the jojobet platform.
• "Services" means all casino games, sports betting markets, payment facilities, bonus programmes, customer support and related features accessible through jojobet.
• "Funds" means real-money balances held in a User Account, denominated in Malaysian Ringgit (MYR) unless otherwise specified.
• "Bonus" means any promotional credit, free play, cashback or other incentive offered by jojobet subject to separate terms.
• "KYC" means Know Your Customer identity and address verification procedures required before withdrawal or other elevated account activities.
• "Prohibited Jurisdiction" means any country or territory from which access to gambling services is restricted or prohibited by applicable law.
• "Turnover Requirement" means the minimum wagering volume that must be completed before a Bonus or associated winnings may be converted to withdrawable Funds.

To be eligible to register and maintain an active jojobet Account, you must satisfy all of the following conditions at the time of registration and throughout the duration of your Account:

1. You are a natural person aged 21 years or older.
2. You are acting on your own behalf and not as an agent or representative of a third party.
3. You are not a resident of, or accessing the Services from, a Prohibited Jurisdiction.
4. You have not previously had a jojobet Account suspended or terminated for violations of these Terms.
5. You are not a current employee, contractor, director or close associate of jojobet or any affiliated entity.
6. You are legally permitted to participate in online gambling activities in your jurisdiction of residence.

jojobet reserves the right to request supporting documentation to verify eligibility at any time. Provision of false or misleading information in connection with eligibility constitutes a material breach of these Terms.

Each User is permitted to hold one Account only. Duplicate accounts are strictly prohibited and may result in the suspension of all associated accounts and forfeiture of outstanding balances.

During registration, you are required to:

• Provide accurate, current and complete personal details including your full legal name, date of birth, residential address and contact information.
• Choose a secure, unique password. You are solely responsible for maintaining the confidentiality of your login credentials.
• Notify jojobet promptly of any changes to your registered details.

You agree to use the Services only for lawful purposes and in a manner consistent with these Terms, applicable law and any community or conduct guidelines published by jojobet. The following conduct is expressly prohibited:

• Engaging in fraudulent activity, including manipulation of game outcomes, abuse of payment systems or misrepresentation of identity.
• Using automated software, bots, scripts or any artificial means to interact with the Services in an unauthorised manner.
• Exploiting software errors, glitches or undocumented features for financial gain.
• Colluding with other players or third parties to gain an unfair advantage.
• Opening or operating multiple Accounts to circumvent restrictions, bans or turnover requirements.
• Using the Services to launder money or facilitate any other financial crime.
• Accessing the Services from a jurisdiction where gambling is prohibited by law.

Violation of these prohibitions may result in immediate Account suspension, forfeiture of Funds and referral to relevant law enforcement authorities.

jojobet supports a range of Malaysian payment methods for depositing Funds into your Account. Supported channels include, but are not limited to: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, DuitNow, FPX (Financial Process Exchange), Touch 'n Go eWallet, Boost, GrabPay and certain cryptocurrency options including USDT TRC20 where available.

The following conditions apply to all deposits:

• Deposits must originate from a payment method registered in your own name. Third-party deposits are not accepted.
• Minimum and maximum deposit amounts vary by payment method and are displayed at the time of transaction.
• Deposits are generally processed promptly, though processing times may vary. E-wallet and DuitNow deposits are typically credited within minutes; bank transfers may take 5–15 minutes.
• jojobet does not charge processing fees on standard deposits, but your payment provider may apply its own charges.
• All Funds are held in MYR unless otherwise stated. Foreign currency transactions will be converted at the applicable rate determined at the time of processing.

Withdrawal requests are subject to Account verification, completed KYC requirements and satisfaction of any applicable Turnover Requirements on Bonus Funds. Key withdrawal conditions include:

• Withdrawals must be made to a payment method held in the Account holder's own name.
• Minimum and maximum withdrawal limits apply per method and per transaction period.
• E-wallet withdrawals (Touch 'n Go eWallet, Boost, GrabPay) are typically processed within 5 minutes of approval. DuitNow transfers generally complete within 5–15 minutes. Bank wire transfers may take 15–60 minutes post-approval.
• Processing times above represent targets and are not contractual guarantees. Delays may arise from bank maintenance windows, additional security reviews or public holiday schedules.
• First-time withdrawals and periodic high-value requests may require enhanced verification before processing commences.
• jojobet reserves the right to withhold a withdrawal pending investigation if fraudulent activity or Terms violations are suspected.

jojobet may offer welcome bonuses, reload bonuses, cashback programmes, free-play credits, referral rewards and VIP tier benefits from time to time. Participation in any promotion is subject to the specific terms applicable to that promotion, which are published alongside the offer. The following general conditions apply to all Bonuses:

• Each eligible User may claim a specific Bonus once unless the promotion terms expressly state otherwise.
• Bonuses are not withdrawable until any applicable Turnover Requirement has been fully satisfied.
• Turnover requirements, game contribution rates and eligible betting markets are detailed in each promotion's specific terms.
• jojobet reserves the right to modify, suspend or withdraw any promotion at any time without prior notice.
• Bonus abuse, including but not limited to: use of multiple Accounts, coordinated wagering or exploitation of system errors, will result in forfeiture of associated Bonuses and Funds.

jojobet is committed to promoting responsible gambling practices among its users. Gambling should be approached as a form of entertainment, never as a method to generate income or recover financial losses. The following tools and obligations apply:

• Deposit Limits: Users may set daily, weekly or monthly deposit limits through their Account settings. Requests to lower limits take effect immediately; requests to increase limits may be subject to a cooling-off period.
• Session Limits: Users may configure time-based reminders to notify them of the duration of their active gambling session.
• Self-Exclusion: Users may request voluntary self-exclusion for a defined period (30 days, 90 days, 6 months or permanent). Self-exclusion requests are processed promptly and cannot be reversed during the selected period.
• Reality Checks: Periodic in-session notifications about time elapsed and net session outcome are available.

Players experiencing difficulty with gambling behaviour are encouraged to seek assistance. Responsible gambling support information, including references to relevant support services, is available on the jojobet Responsible Gambling page.

In compliance with applicable regulatory and anti-money laundering obligations, jojobet requires Users to complete identity verification before processing withdrawal requests, unlocking higher account limits or in response to any security review. Standard KYC documentation typically includes:

• A valid Malaysian government-issued photo identity document (MyKad, driver's licence or passport).
• Proof of current residential address, such as a utility bill or bank statement dated within the previous three months.
• A clear selfie photograph holding the submitted identity document.
• Proof of payment method ownership, where required by the payment provider or triggered by a security review.

Documents must be submitted through the secure, HTTPS-authenticated Account portal. jojobet will not request identity documents via email, social media or third-party chat channels. Verification is typically completed within 24–48 business hours, though complex cases may require additional time.

All content, design elements, graphics, text, software, trademarks, logos and other materials displayed on the jojobet platform are the property of jojobet or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, publicly display, modify, create derivative works from or otherwise exploit any jojobet content without prior written authorisation. Scraping, data mining or systematic extraction of content from the platform by automated means is prohibited.

To the fullest extent permitted by applicable law, jojobet shall not be liable for any indirect, incidental, special, consequential or punitive loss or damage, including but not limited to loss of profits, loss of data, loss of goodwill or business interruption, arising from or in connection with your use of the Services, whether based on contract, tort, negligence, strict liability or any other legal theory, even if jojobet has been advised of the possibility of such damages.

jojobet does not warrant that the Services will be uninterrupted, error-free or free of harmful components. Scheduled maintenance, payment infrastructure outages and third-party provider issues may temporarily affect service availability.

jojobet reserves the right to suspend or permanently close any Account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraudulent, collusive or otherwise dishonest conduct.
• Failure to complete KYC verification within the required timeframe.
• A chargeback, reversal or dispute lodged against a deposit transaction.
• Access from a Prohibited Jurisdiction.
• Any action that jojobet reasonably believes exposes the platform, its users or its partners to legal or reputational risk.

Upon termination for cause, jojobet may withhold outstanding Funds pending investigation. Where an Account is closed without cause by jojobet, any verified withdrawable balance will be returned via a supported payment method after applicable checks.

Users may request voluntary Account closure at any time by contacting support. Voluntarily closed Accounts retain any withdrawable balance, subject to completed KYC.

jojobet reserves the right to amend, update or replace these Terms at any time. Significant changes will be communicated to registered Users via email or prominent in-platform notice prior to taking effect. Continued use of the Services following the effective date of any amendments constitutes acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. The date shown in the "Last reviewed" notice at the top of this page reflects the most recent revision.

These Terms shall be governed by and construed in accordance with the applicable laws relevant to the operation of the jojobet platform. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts or arbitral bodies designated under the applicable regulatory framework.

Nothing in this section limits any statutory rights you may hold under the consumer protection laws applicable in your country of residence.

If you have questions about these Terms and Conditions, need clarification on any clause, or wish to exercise any right described in this Agreement, please contact the jojobet support team. Our support email is displayed below as plain text for security reasons — it is not a clickable link.

For responsible gambling support, self-exclusion requests or account closure, please also visit the Responsible Gambling section of this site for additional guidance and resource information.